FREQUENTLY ASKED QUESTIONS

You can accept VISA and Mastercard credit and debit cards issued from anywhere in the world.
No, Unfortunately we no longer support card readers and thus we no longer accept EFTPOS cards.
Yes, only VISA and Mastercard credit and debit cards issued from anywhere in the world.
No, a Swipe Merchant Account is all you need to start accepting credit cards online.
The international transaction rate is also 2.85%. For merchants in the older system the transaction rate is 3.25%.
New Zealand Dollar (NZD), Australian Dollar (AUD), Canadian Dollar (CAD), Euro (EUR), Great British Pound (GBP), South Korean Won (KRW), Singaporean Dollar (SGD) Chinese Yuan (CNY), United States Dollar (USD ), South African Rand (ZAR), Hong Kong Dollar (HKD), Japanese Yen (JPY).
No, there are no ongoing monthly charges for Swipe Online services.
Swipe currently integrates with several of the world’s top Shopping Cart systems. We’re adding more all the time. For a list of who we work with, click here.
2.85% for national transactions and 0.95% for registered charities. For merchants in the older system the transaction rate is 2.75%.
Provided your application has all the required information and our banking partner has no questions, expect your Merchant Account active in 7 to 10 business days. The total process can take up to 30 days from the time you have submitted your full application to us.
It takes from 3 business days for funds to be settled into a nominated New Zealand bank account.
Yes. Swipe complies with global Payment Card Industry Data Security Standards (PCI PTS 3.x). Data is SSL encrypted and securely transferred to our McAfee monitored secure servers.
There is a one-time set up fee of $99 +GST.
Swipe is an online payment processing service used by thousands of small business owners in New Zealand. Chances are, that you used your credit card to purchase some goods and/or services from one of the businesses using Swipe as their payment gateway. Click here for more details.

PARTNERS FAQ'S

You can accept VISA and Mastercard credit and debit cards issued from anywhere in the world.
No, Unfortunately we no longer support card readers and thus we no longer accept EFTPOS cards.
Yes, only VISA and Mastercard credit and debit cards issued from anywhere in the world.
No, a Swipe Merchant Account is all you need to start accepting credit cards online.
The international transaction rate is also 2.85%. For merchants in the older system the transaction rate is 3.25%.
New Zealand Dollar (NZD), Australian Dollar (AUD), Canadian Dollar (CAD), Euro (EUR), Great British Pound (GBP), South Korean Won (KRW), Singaporean Dollar (SGD) Chinese Yuan (CNY), United States Dollar (USD ), South African Rand (ZAR), Hong Kong Dollar (HKD), Japanese Yen (JPY).
No, there are no ongoing monthly charges for Swipe Online services.
Swipe currently integrates with several of the world’s top Shopping Cart systems. We’re adding more all the time. For a list of who we work with, click here.
2.85% for national transactions and 0.95% for registered charities. For merchants in the older system the transaction rate is 2.75%.
Provided your application has all the required information and our banking partner has no questions, expect your Merchant Account active in 7 to 10 business days. The total process can take up to 30 days from the time you have submitted your full application to us.
It takes from 3 business days for funds to be settled into a nominated New Zealand bank account.
Yes. Swipe complies with global Payment Card Industry Data Security Standards (PCI PTS 3.x). Data is SSL encrypted and securely transferred to our McAfee monitored secure servers.
There is a one-time set up fee of $99 +GST.
Swipe is an online payment processing service used by thousands of small business owners in New Zealand. Chances are, that you used your credit card to purchase some goods and/or services from one of the businesses using Swipe as their payment gateway. Click here for more details.